OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
87 ratings and 55 comments received in the last 90 days.
06 June 2025
I was very pleased with the service provided by Jemima, however it should be noted that certain issues were caused by system issues at MINI (out with Jemima's control) - hopefully these won't occur again in the future.
26 May 2025
Jemima, the salesperson at Dick Lovett was helpful but not pushy, enthusiastic but not off-putting and obviously loving her job. It was a pleasure to buy the car from her.
25 May 2025
Cory was very helpful and patient
19 May 2025
Great purchase experience from start to finish.
30 March 2025
Cory Hale was brilliant throughout the whole sales process. Friendly, patient, communicative and efficient
14 June 2025
Very satisfied you want your car running well and i know it will after its been serviced
12 June 2025
Professional, Friendly, knowledgeable and helpful staff. Thank you.
11 June 2025
No issues and service done quickly
11 June 2025
As above, such a can do attitude, putting the customer front and centre. Nothing is too much trouble and you always say yes. I would not hesitate to buy another car from DLH. In fact I tell everybody how good you are.
11 June 2025
Mot carried out as requested.
04 June 2025
Friendly and knowledgeable staff.
29 May 2025
All staff dealt with always knowledgable and helpful
29 May 2025
Friendly, caring and always go over and beyond
29 May 2025
Professional team
27 May 2025
Lovely chap who served me when paying was so friendly & helpful. Thankyou.
07 June 2025
Although there was an admin error from head office the team in Hungerford kept me updated were apologetic and very kind and sensitive to my personal situation. Especially Corey and his boss